6 Reasons LG Tv Not Connecting to WIFI (And Easy Solutions)

If your brand new LG TV is not connecting to WIFI, you’re not alone. Many users have reported this issue, especially with recent models. But don’t despair! There are a few reasons why this might be happening and even more importantly, solutions to fix the problem.

In this blog post, we’ll go over some of the most common reasons why your LG TV won’t connect to Wi-Fi as well as a few potential solutions.

Hopefully you’ll find the root cause of your problem and the fix that works for you.

Why LG TV Keeps Disconnecting from WIFI?

The main reasons why your LG smart TV keeps disconnecting from your Wi-Fi are as follows:

  • The wrong Wi-Fi network is selected.
  • Weak Wi-Fi signal
  • The TV’s Wi-Fi is turned off.
  • Your router or modem isn’t powerful enough to provide a stable connection. Network adapter issues
  • There’s interference.
  • General Wi-Fi problems
  • Software issues
  • The router’s firewall is blocking access to the internet.

6 Reasons Why Your LG TV Might Not Be Connecting to WIFI (And How to Fix Them)

Reason #1: You’re Using an Incompatible Modem or Router

In order to establish an internet connection, your LG Smart TV will search for available networks on its own. If your TV is using a 5 GHz connection and your modem or router is running a 2.4 GHz frequency, you may have some issues.


Check to see if your home network supports both 2.4 and 5 GHz frequencies. If you’re not sure, check to see if your modem or router is broadcasting a dual-band wireless signal.

If you do have the proper dual-band connection, you may have to manually program your LG Smart TV to connect to your Wi-Fi.

Most modern smart devices support latest routers. If you have an old router, you can pick smart router for about $40-$50.

Reason #2: There’s interference from other devices on your Wi-Fi network.

If your LG TV won’t connect to Wi-Fi, it’s possible that there is interference from other devices on your network. Your phone, computer, microwave, and even your baby monitor could cause interference. The frequency of these devices can conflict with each other, causing the LG Smart TV to not register with your Wi-Fi network.


If you have a lot of devices connected to your Wi-Fi network, try disconnecting some of them and see if that solves the problem.

Reason #3: There’s a problem with your LG TV’s firmware

One reason your LG TV might not be connecting to Wi-Fi is because the firmware is out of date.


To fix this, you can update the firmware by going into the settings menu on your TV and look for the “firmware” or “update” option. If there’s an update available, follow the instructions to install it.

If there isn’t an update available, or if updating doesn’t solve the problem, then you may need to contact LG customer support for further assistance.

Reason #4: Your Wi-Fi network isn’t set up correctly

Your LG TV won’t connect to your Wi-Fi network unless it’s set up correctly. If you’ve just had your router installed or you’ve reset your home network, your LG Smart TV may not be able to connect to Wi-Fi until the router is configured correctly.


  • Make sure that your router is turned on and broadcasting its SSID. If it’s not, you’ll need to contact your ISP for help.
  • If you use WEP or WPA2 personal security when securing your Wi-Fi network, make sure you put the same security type in both places.
  • Next, check to see if the password for your Wi-Fi network is correct. If it’s not, you can find out how to change it by contacting your ISP or checking online forums for help from other users.
  • Another possibility is that there’s something wrong with the Wi-Fi module in the TV itself. In this case, you’ll need to contact LG customer service for further assistance.

Reason #5: Your LG TV Is Too Far from Your Router

If your LG TV is in a different room than your router, or if there are walls or other obstacles between them, it could be causing the problem.


Try moving your router closer to your TV, or moving your TV closer to your router.

If you have a long Ethernet cable, you can use that to connect your LG TV directly to your modem.

Reason #6: The TV Is Not in The List of Supported Devices

LG has a list of devices that come pre-installed with the built-in webOS interface. If you’ve recently purchased a TV and the model doesn’t show up on the list, chances are that you don’t have the webOS software the smart TV needs to connect to the internet.


Unfortunately, there is no way to upgrade the webOS software without taking the TV back to the store you purchased it from.

How to Connect LG tv to WIFI internet?
Connecting LG Smart TV to WIFI is a very straight-forward process. Here is a simple guide:
Launch the Settings Menu
We will be using the menu button on your remote or the menu button on your TV to launch the settings menu. Press the Menu button on your remote. A list of settings will appear. Navigate to the Internet option.
Select the Network Settings or Connection Option
All your network settings are located under the Network option located under the Settings menu. In some latest LG Smart TVs network settings is replaced with “Connection”. So, whichever option you have select it.
Select WIFI Settings
Navigate to the WIFI settings section of your network. Once there, search for the WiFi settings and connect to the internet.

You might have to choose the WiFi network from a list of available networks in your area. If that is the case, then select the WiFi network of your choice. If your WiFi network is password protected, then enter the password to connect to the internet.
Return to Home Screen
Once the TV is connected to the internet you can select the Home button on your remote to exit the settings menu.
Stream Videos/TV Shows and Apps
Your LG Smart Tv should now be connected to the internet. Now connect your streaming device to the TV.

Final Thoughts

Internet connecting issues are common and they are caused by many different reasons. It is important to keep in mind that the solution for every internet connecting issue is different. So, if you are having a problem with your LG Smart TV, try the solutions listed above. If those don’t work, then contact LG customer service for further assistance.

We hope our guide has helped you understand the different reasons that can cause internet connectivity issues in smart TVs like LG and the solutions for each of those issues. If you have any other questions, please don’t hesitate to ask.

Happy Connecting!

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